voice compass Newsletter
18.05.2012
“Success is a matter of adjusting one's efforts to obstacles and one's abilities to a service needed by others.”
Henry Ford
We collected the up-to-date expert knowledge for you and offer this advisory know-how in the form of a traditional book.
You can order the compendium online.
The voice compass team is available and present at the following events:
Call Center Science
22/01 - 23/01 2008
in Leipzig, Germany
CallCenter-World 2008
19/02 - 21/02 2008
in Berlin, Germany
CeBIT 2008
4/03 - 9/03 2008
in Hannover, Germany
Voice Search Conference
10/03 - 12/03 2008
in San Diego (USA)
Contact us
You can get in touch with the voice compass team using the following telephone number:
+49 241 4133 400
via e-mail using
info@voice-compass.com
or use our contact form
About voice compass
The voice compass is the book that provides an independent overview and comprehensive guidance to the voice market. The 2007 first edition of this book was produced in German; the 2008 addition is in English and is truly international in scope.
The compendium will guide you through the jungle of voice services and industry players. It reveals in simple, non-technical language how the technology works, why it is important and who is doing what in this exciting field. This new edition also has some other interesting additions such as the new section on “software as a service” (saas) and shows you where to find what you are looking for.
The 2007 edition was very successful and has won awards for innovation as well as high praise from the press. The book offers a view of a technical field in a very down-to-earth, but professional manner. Such detail without unfocussed technical data or techno-babble is unprecedented and unique in the voice industry.
Read more on the voice compass website.
The Voice Park at CeBIT 2008 (D-Hannover)
A special section of the CeBIT 2008 this year is called the Voice Park. This area deals with new trends in speech automation, speech technology and also covers digital customer relationship and contact management. This will be a very popular location during the event.
International experts will present lectures and reports on the state of the industry and what the future holds for voice technology, including new innovations and systems. The Voice Park programme will help prepare people for using voice, the most natural form of communication, in their industry. The voice event at CeBIT shows the value for customers and helps prepare decision-makers for purchases. The press will extensively cover this particular event during CeBIT.
Companies will have the opportunity to present voice solutions, technologies and services to visitors to the CeBIT. If you are interested in the voice industry or anything at the Voice Park, the Voice Compass team is interested in hearing from you, you may also contact the Voice Park organization team directly.
Voice Search Conference 2008, US
The new Voice Search Conference in San Diego, California takes place March 10 - 12, 2008. Voice Search takes advantage of advances in speech recognition, text-to-speech synthesis, and other up-to-date speech technologies. Based on these technologies, interesting applications can be created such as information services supporting mobile users, general web search by voice, search of audio and video sources on the web or in enterprises, transcription of voice mail and other audio content to make them searchable, or contact centre solutions that address increased call volumes and responses to mobile ads resulting from voice search.
Voice Search will have a major impact on consumers and customers as well as on service providers, content providers, marketing strategists, call centres, and their vendors.
The Voice Search Conference enjoys broad industry support. Many companies in the field of voice technology, call and contact centres sponsor the event. Some of these companies include: Call Genie, IBM, Nuance Communications, VoiceBox Technologies, and Vlingo Corporation; Loquendo, Nexidia, Novauris, and West Interactive.
The voice compass team is a sponsor for the conference in San Diego and will provide a breakfast on Wednesday morning, March 12th, 2008. This will be for the US release of voice compass 2008.
Herzliche Grüße,
Detlev Artelt und das voice compass Team
The first 50 pages of the new voice compass 2008 are already online. You may follow this link in order to get a detailed impression of the compendium and enjoy the helpful features of our preview.
Tip: Click the edges of the pages in order to turn the pages.
In case of any kinds of requests regarding the compendium, feel free and invited to contact us.
| Date of publication: | early 2008 |
| Edition: | 2000 |
| Coverage: | 640 pages approx. |
| Market segmentation: | 7 logical thematic fields |
| Enterprises: | approx. 400-500 national and international manufacturers and service providers |
| Pricing: | 189,- € |
| Advertisements: | company profile and advertising packages bookable in limited numbers |
| special discount: | advertising customers and early bookers |
You will find further information at www.voice-compass.com.
Alongside author Detlev Artelt and the voice compass team, known experts from the US-market confirmed their co-authorship for the voice compass 2008. With their knowledge and neutral position they add important information to this publication. We are especially proud of presenting renowned co-authors Judith Markowitz, Bruce Balentine and Bill Meisel as new members of the voice compass team.