>The voice compass does what its title promises: It navigates you through the world of speech applications and dialogues automation and provides real and substantial insight. The well written book is easy to understand for everybody and an excellent reference for the industry.<

Tillmann Braun, Marketing Expert for Customer Care Solutions, London UK

>This book gives a much clearer view of the voice market.<

Dr. Susanne Kronenberg, Senior Consultant, Enterprise Integration Group AG

>Do you need to know something about the voice market? There's only one place to go and that's aixvox's Voice Compass. It's well-researched, well-organized, up-to-date and complete. There is no need for anything else.<

P. Kraan, P. Kraan Corporate Engineers Cape Town, South Africa

>Being a call centre manager myself, this compendium is a tool I've wanted to have since a long time. With a breakdown of suppliers for our process automation we can make our speech automation services even more efficient and cost effective.<

Stephan Henning, call centre manager Auskunft24 AG

>Finally there's someone who sheds a light on the complex field of voice software and informs me which companies are acting in it.<

Dipl. Ing. Ralf Esser, managing director of ratotec GmbH

>A great reference guide that amplifies automation opportunities through speech dialogues and provides orientation for an economical implementation. Our consulting will benefit from it as well, because informed customers are better customers.<

Prof. Dr. Günter-U. Tolkiehn, management consultant and professor for telecommunication and new media at TFH Wildau

>In many of my consulting projects I have met a strong demand for a more transparent voice market – voice compass will provide exactly that.<

Detlev Artelt, editor of the voice compass and managing director of aixvox GmbH